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Significant Adoption of Enterprise Mobile Apps, IT Focuses on Balancing Benefits and Risks

Symantec conducted a 2012 State of Mobility Survey on more than 6,000 organizations from 43 countries, which revealed a global tipping point in mobility adoption. The survey highlighted an uptake in mobile applications across organizations with 71 percent of enterprises at least discussing deploying custom mobile applications and one-third currently implementing or have already implemented custom mobile applications.

The survey revealed the following:

Mobile Devices Now Critical Business Tools

The significant adoption of mobile applications demonstrates remarkable confidence, by organizations, in the ability for mobility to deliver value. For the smartphones and tablets currently in use, 70 percent of those surveyed expected to see increased employee productivity, yet 77 percent actually saw productivity gains after implementing. Furthermore, 59 percent of respondents are now relying on mobile devices for line-of-business applications.

Mobile Initiatives Significantly Impacting IT Resources

48 percent of respondents mentioned that mobility is somewhat to extremely challenging, while two thirds noted that reducing the cost and complexity is one of their top business objectives.

Mobility Risks Impacting Organizations

Approximately three out of four organizations indicate maintaining a high level of security is a top business objective for mobility and 41 percent identified mobile devices as one of the top three IT risks, making it the leading risk cited by IT. The average annual cost of mobile incidents for enterprises, including data loss, damage to the brand, productivity loss, and loss of customer trust was USD$429,000 for enterprise. The average annual cost of mobile incidents for small businesses was USD$126,000.

Some key recommendations include:

  • Enable broadly
  • Think strategically
  • Manage efficiently
  • Enforce Appropriately
  • Secure comprehensively

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